Reviews about Climatize Heating & Cooling LLC
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★ ★ ★ ★ ★
March 06, 2019, by Bates Estabrooks
A few months back, I was trying to find an AC specialist by looking at online reviews and I happened on Climatize. I noticed that there were many reviews and most of them were 5-star, glowing, reviews. I was skeptical. They must have been written by the owner or his family members under assumed names. Surely no business is this good. Well it is that good! I've used their services twice now to recuperate an old AC unit that is showing its age. In both cases, the problem was properly diagnosed and the work the technician did correctly fixed the problems. But more than that, their service is impeccable. They are available ALL the time. They answer the phone (no computer answering system). The technician calls you back promptly after the initial contact. They come when they tell you they'll come. They call and update you if their schedule is changing. They are friendly and courteous. The technician even puts removable covers on his shoes when he comes into the house , to keep from tracking in dirt! Amazing. Also, they are a locally owned small business. Not a big, faceless, conglomerate with an 800 number, located somewhere far away. Bottom line: don't call anyone else.
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★ ★ ★ ★ ★
January 27, 2019, by Tanya Amburn
I was so satisfied with the service and advice given to me. They explained what was wrong with my unit and gave me several different solutions to choose from. They didn't try to get me to choose the most expensive fix or pressure me in any way. When I had trouble paying the bill because my house caught fire and my purse stolen they waived the balance because I needed the money more. They will have my business any time I have a problem and I highly, highly recommend them!